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eBay's forecast: A chilly Q4; BigCommerce announces big layoffs

eBay braces for a disappointing Q4 amid hot competition, BigCommerce announces layoffs, Amazon extends Prime healthcare perks, and more.

Welcome to the Retailist Roundup! As the days grow shorter and Thanksgiving draws near, we can anticipate a surge in Pumpkin Spice craze and an uptick in business news. In this space, our editors curate the freshest updates in ecommerce, retail, and DTC brands for your perusal.

We've condensed the highlights of the past week to bring you the most noteworthy headlines, emerging trends, and expert insights from the worldwide retail industry. Let's delve into the standout subjects for this week:

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In the News: This week’s top headlines

eBay expects lower Q4 earnings: eBay forecasted lower-than-expected revenue and profit for the fourth quarter, signaling weaker consumer spending. The company is facing challenges, particularly in Europe, and anticipates a more muted seasonal uptick over the holidays. [Reuters]

BigCommerce announces layoffs: BigCommerce is restructuring, affecting 7% of its workforce due to ongoing economic headwinds in the e-commerce industry. Despite these challenges, the company reported an 8% increase in revenue compared to the same quarter last year and is exploring growth in the B2B e-commerce sector. [PYMNTS]

Amazon introduces healthcare benefits for Prime members at a reduced cost: Amazon has expanded its services for Prime members by offering healthcare services through Amazon One Medical at a discounted annual membership fee. [RetailWire]

Walmart brings back sensory-friendly shopping hours: In an effort to be more inclusive, Walmart has announced the return of sensory-friendly shopping hours to create a better shopping experience for those with sensory sensitivities. Starting Nov. 10, sensory-friendly hours will be extended to every day of the week across all U.S. and Puerto Rico stores. This initiative operates from 8 to 10 a.m. local time each day. [RetailWire]

Weis Markets sees revenue growth: Weis Markets has reported a slight increase in net sales for the third quarter of 2023, continuing its steady performance in the supermarket sector. [Supermarket News]

DoorDash integrates HSA and FSA payments: DoorDash has expanded its payment capabilities to include Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), enhancing the convenience for users purchasing eligible items through their platform. [Progressive Grocer]

Michaels announces loyalty program success: Michaels, the arts and crafts retailer, has announced success with its recently updated loyalty program. By offering a three-tiered system and cash back in vouchers for customers, the program has become more attractive. Michaels' program now provides 3% back in rewards for all purchases, with the potential to earn up to 9% back for those who use the Michaels credit card. The program's membership has grown by 9.75% year over year, indicating strong customer engagement and loyalty. [Digital Commerce 360]

Job Board: This week’s Top Openings in DTC, RetailTech, and more

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Retailist Magazine is an outlet focused on modern commerce as it relates to digital innovation. The publication examines our culture’s ever-evolving relationship with marketing, commerce and traditional retail. Our goal is to connect our audience to quality content and award programs for retail brands to tell their story of innovation. The publication was launched in Summer 2020 with overwhelming support from thought leaders across the globe.

These experts stand at the helm of their niche in retail and provide readers with real-time, trending insights to ensure you remain on the bleeding edge of commerce innovation. Contributing thought leaders include C-suite executives from Hubspot, Wix, Printful, Global-e, Zapaygo, TradeGala, Birdie, Inurface Media, and more.